Effective Date: January 1, 2024
Last Updated:
August 1, 2024
Address:
Gencio
Suit 8-10, Regency House
Business Centre,
Romford RM3 0BS, United Kingdom
This Privacy Notice (the “Notice”) explains how Gencio (“we,” “us,” “our”) collects, uses, discloses, and protects your personal information when you interact with our websites, applications, and electronic communications (collectively, the “Platform”). This Notice does not cover personal information processed on behalf of our customers or third-party sites that may be linked from our Platform.
1. Types of Personal Information Collected
We may collect the following types of personal information:
|
Category |
Examples |
|
Contact and Demographic Information |
Name, address (including billing and shipping address), telephone number, email address, fax number |
|
Payment Information |
Credit card information, billing address, purchase details |
|
Account Information |
User ID, password, screen name |
|
Location Data |
Mobile device location (via Wi-Fi and GPS), IP address, MAC address |
|
Usage Information |
Device information, browsing activities, web server type/version, cookie information, performance metrics |
|
Education and Employment Information |
Resume contents, education history, work history, contact information |
|
Communication Information |
Audio recordings, email contents, social media interactions, data in files uploaded |
2. Method of Information Collection
We collect personal information through the following methods:
3. Combining Personal Information
We may combine personal information from various sources, including online and offline interactions, and from third parties, to improve our services and provide a more personalized experience.
4. How We Use Personal Information
We use personal information for the following purposes:
|
Purpose |
Description |
|
Operating Our Platform |
Manage and provide our services. |
|
Customer Support |
Respond to requests, fulfil orders, and provide assistance. |
|
Marketing and Communications |
Send promotional materials and updates about our products and services. |
|
Security and Fraud Prevention |
Protect against unlawful activities and ensure the safety of our Platform. |
|
Product Improvement |
Conduct research and analysis to enhance our offerings. |
|
Compliance |
Adhere to legal obligations and enforce our policies. |
5. Sharing Personal Information
We may share personal information under the following circumstances:
|
Recipient |
Description |
|
Within Gencio |
For internal administrative purposes and operational functions. |
|
Service Providers |
To vendors who help operate our Platform or provide other services. |
|
Business Partners |
For co-branded promotions or joint offerings. |
|
Marketing Third Parties |
For targeted advertising and promotional campaigns. |
|
Legal Requirements |
To comply with legal processes, enforce terms, and protect rights and safety. |
|
Business Transfers |
In case of mergers, acquisitions, or sale of assets. |
6. Cookies and Other Technologies
We use cookies and tracking technologies to collect and analyse information about your use of the Platform.
|
Type of Cookie |
Description |
|
Required Cookies |
Essential for Platform functionality (e.g., session management). |
|
Performance Cookies |
Gather data on Platform usage to improve performance (e.g., page load times). |
|
Functionality Cookies |
Store user preferences and settings (e.g., language selection). |
|
Targeting/Advertising Cookies |
Track browsing behaviour for targeted ads and marketing. |
To manage cookies, visit your browser’s settings or use tools provided on our Platform. For more information, visit aboutcookies.org.
7. Children Under the Age of 13
Our Platform is not intended for children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it promptly.
8. Your Choices
Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at Privacy@Gencio.com. Note that even if you opt-out of marketing communications, we may still send you important transactional or administrative information.
9. Information for Individuals in the EU and UK
Under GDPR:
|
Right |
Description |
|
Access |
Request access to personal information. |
|
Correction |
Request correction of inaccurate or incomplete personal information. |
|
Erasure |
Request deletion of personal information, subject to legal constraints. |
|
Restriction |
Request restriction of processing personal information. |
|
Data Portability |
Request transfer of personal information to you or another entity. |
|
Objection |
Object to the processing of your personal information. |
|
Withdrawal of Consent |
Withdraw consent if processing is based on consent. |
To exercise these rights, email us at privacy@gencio.co.uk
10. Storage, Security, and Retention of Information
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is completely secure. We retain personal information only as long as necessary to fulfil the purposes outlined in this Notice.
11. Transfers of Personal Information
We may transfer your personal information internationally. Transfers from the EU/UK are subject to appropriate safeguards, including standard contractual clauses approved by the European Commission.
12. Data Privacy Framework
Gencio adheres to the EU Data Privacy Framework (DPF) principles. For more information or to file a complaint, visit Data Privacy Framework.
13. Links to Third Parties and Their Sites
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy notices for information on how they handle your personal information.
14. Contacting Gencio
For questions about this Notice or our privacy practices, contact us at: